Lutheran Life Communities | Our Culture
Our residents’ daily living experience is a direct result of how our team members experience their daily work. And while our Lutheran heritage is what guides us each day, our defined culture program, Grace in Action is what distinguishes Lutheran Life Communities from other faith-based senior living communities.
Every day. Every shift.
Grace in Action empowers team members through a recognized hospitality approach built on core values and continuing education, establishing the quality standards, collaborative behaviors and attitudes necessary to deliver exceptional service. Daily expectations are reinforced, recognized and rewarded through team huddles at the start of each shift. Team members are encouraged to take a breath, actively listen and consider the best course for making this day, a day that will be valued — creating a spirit of camaraderie while bolstering loyalty and retention.
The spirit that founded MyFaith
MyFaith is intentional care for the human spirit that honors each resident and team members’ faith tradition. On-site chaplains host weekly services, Bible studies and one-on-one support. Through the nationally recognized Senior Living Chaplains program — team members, residents and their families connect with local chaplains within their faith tradition via phone, text, email or My Chap video chat app.
Reclaiming My Joy
Reclaiming MyJoy is a powerful wellbeing initiative designed to help residents and team members build resilience in our every changing world. Interactive sessions provide skills for building and recovering energy, mental strength and endurance when faced with anxiety. Participants gain actionable tips from experts and neuroscience research. Small breakout groups promote validation and connection, creating intentional opportunities to practice authentic sharing to reclaim joy.
